Information on the processing of personal data when using the Europlus Finanz AG website.
The following informs you about the processing of personal data when using our website. Personal data is any data that can be related to you personally, for example, name, address, email addresses, or user behaviour. With this, we wish to inform you about our processing operations and at the same time comply with legal obligations, particularly those arising from the EU General Data Protection Regulation (GDPR).
The controller within the meaning of Art. 4 No. 7 GDPR is:
Europlus Finanz AG
Große Bockenheimer Straße 43
60313 Frankfurt am Main
Telephone 069 9203920
Fax: 069 92039229
E-mail: info@europlusfinanz.de
Please feel free to contact the aforementioned contact person with any data protection queries.
When you contact us by email or via a contact form, the data you provide – in particular your email address and, if applicable, your name and telephone number – will be stored by us to process your enquiry and answer your questions.
If the request is assigned to a contractual relationship, we will delete the data after the expiry of the retention periods applicable to the contractual relationship. Otherwise, we will delete the data as soon as storage is no longer necessary, but at the latest three years after the data originates, at the end of the general statute of limitations. Where statutory retention obligations exist, we will restrict processing accordingly.
Should we use contracted service providers for individual functions of our offering or wish to use your data for advertising purposes, we will select and monitor these service providers carefully. We will provide detailed information on the respective processing operations below. We will also specify the established criteria for the storage duration.
You have the following rights regarding your personal data, in particular concerning the data controller:
You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
When using the website for informational purposes, i.e. merely viewing it without registering and without providing us with any other information, we process the personal data that your browser transmits to our server. The data described below is technically required to display our website to you and to ensure its stability and security. The legal basis is Article 6(1) sentence 1 lit. f GDPR:
In addition to the purely informational use of our website, we offer various services that you can use if you are interested. We also use other common functions for analysis or marketing of our services, which are detailed below. For this, you usually have to provide further personal data or we process further data that we use to perform the respective services. The aforementioned principles of data processing apply to all described data processing purposes.
We use external service providers to process your data. These are carefully selected, bound by our instructions, and regularly audited.
Furthermore, we may disclose your personal data to third parties if we offer participation in promotions, prize draws, the conclusion of contracts, or similar services jointly with partners. Depending on the service, your data may also be collected by the partners acting on their own responsibility. You will receive further information when you provide your data or in the description of the respective offers.
If you have given consent for your data to be processed, you can withdraw this at any time. Any such withdrawal will take effect for the future and does not affect the lawfulness of processing that has taken place based on consent up to the point of withdrawal.
As far as we base the processing of your personal data on a balancing of interests, you may object to the processing. This applies in particular if the processing is not necessary for the performance of a contract with you.
When exercising such an objection, we request that you set out the reasons why we should not process your personal data as we have been doing. We will examine the situation and either adjust or cease the data processing, or demonstrate our compelling legitimate grounds for continuing the processing.
You can object to the processing of your personal data for advertising and data analysis purposes at any time. You can declare your advertising objection using the contact details provided above.
In addition to the data mentioned above, when you use our website, we use technical tools for various functions, which can be stored on your device. These include in particular cookies and comparable technologies, such as advertising IDs or authentication caches.
You can choose whether to allow the use of individual or all non-technically required additional functions when you access our website and at any time thereafter. You can make changes via our consent manager or, where technically possible, via your browser settings.
Cookies are text files or information in a database that are stored on your device and associated with the browser you are using. Cookies cannot run programs or transmit viruses to your computer. They are used in particular to technically provide the website, to make it more user-friendly and to recognise you on a later visit.
You can view the cookies set and their expiry times in your browser's settings and delete cookies manually.
The technical setup of the website requires the use of certain technologies, in particular technically necessary cookies. Without these technologies, the website cannot be displayed fully or technically correctly; required security or support functions may not be provided where applicable.
To the extent that the storage of information on your end device or access to already stored information is absolutely necessary, this is done on the basis of § 25 (2) No. 2 TDDDG. To the extent that personal data is processed in this regard, the legal basis is Art. 6 (1) Sentence 1 lit. f GDPR.
The individual cookies and technologies used, along with their runtime, can be viewed in the consent manager.
For the management of the cookies and similar technologies used, such as tracking pixels or web beacons, as well as the related consents, we use the consent tool „Real Cookie Banner“.
The legal bases for processing personal data in this context are Art. 6(1)(c) GDPR for the fulfillment of a legal obligation, and Art. 6(1)(f) GDPR based on our legitimate interest in the lawful administration and documentation of cookie consents.
The provision of personal data is neither legally nor contractually required. However, without providing it, we cannot manage and document your consents.
